Terms and Conditions
General Terms and Conditions
Saromaja B&B operates under the following general terms and conditions. These are in effect from the moment of reservation until the stay at Saromaja B&B.
By making a reservation at Saromaja B&B, these Terms and Conditions come into effect. A copy of these Terms and Conditions will be provided free of charge to the guest upon request.
Article 1. Definitions:
The capitalized definitions have the following meaning within the context of these general terms and conditions:
B&B: Saromaja B&B, Oude Postweg 13, Ambt Deldem. Legally represented by Mr. R.G.H. van Amersfoort and Mrs. D. van Amersfoort, hereinafter referred to as "Owners" or "Owner".
The owner(s) may be represented.
Guest: a person staying at the B&B and registered as such;
Main guest: the person who has made the reservation at the B&B (also on behalf of other guests). The main guest must be over 18 years old and is responsible for their fellow guests;
Owners: the person who manages the B&B as the owner;
Reservation: a confirmation of the reservation request by the B&B;
Article 2. Applicability
These general terms and conditions apply to: all offers, quotations, assignments, legal relationships and agreements, however named, concerning the stay in the B&B.
Deviations from, and additions to, these general terms and conditions are only valid if they have been expressly and in writing agreed upon, for example, in a (written) agreement or assignment confirmation.
In the event that these general terms and conditions and the assignment confirmation contain conflicting conditions, the conditions stated in the assignment confirmation prevail.
Article 3. Rates
The rates, for B&B reservations, include tourist tax of €1.55 per person per night, made-up beds, towels, kitchen towels and final cleaning.
The rates exclude the costs of a cancellation or travel insurance and/or other costs.
All information regarding the rates on the website (www.saromaja.nl) is deemed to have been provided in good faith and is always subject to interim adjustments. The B&B is not bound by any obvious errors on its website.
Article 4. Reservation and confirmation
No additional fees are charged for making a reservation at Saromaja B&B. Reservations can be made by email, through the website, or by phone.
Upon receipt of your reservation request, Saromaja B&B (subject to availability) will send a confirmation. The reservation is only final after confirmation of your reservation request by Saromaja B&B.
The reservation confirmations refer to these General Terms and Conditions.
Article 5. Payment
The accommodation costs at Saromaja B&B must be paid in advance. It is not possible to settle these at the end of the stay.
The owner may, in consultation with the user of these terms and conditions, make exceptions.
Business customers may, upon request, receive an invoice for the stay.
Article 6. Cancellations
Up to 2 days prior to the arrival date, cancellation is free of charge.
In case of cancellation and/or no-show on the arrival date, the full stay amount will be charged as compensation.
In case of early departure, no refund will be made, and cancellation fees will be due even if you do not show up (No Show).
Article 7. Force Majeure
In the event of force majeure, both permanent and temporary, the B&B is entitled to terminate or temporarily suspend the agreement in whole or in part, without the Guest being entitled to claim performance and/or compensation for damage. Force majeure includes, but is not limited to, illness or death of the Owners, damage to the accommodation due to storm, fire or otherwise, making normal use of the accommodation (temporarily) impossible, extreme weather conditions, power circuit disruptions, government measures or unannounced sales.
In the event of total or partial termination, the owner will make an alternative offer as soon as possible.
If this is not possible or the Guest does not accept the offered alternative, the payment already made will be refunded in full or in part, without any obligation to pay compensation.
Article 8. Damage
The Guest shall behave appropriately and use the B&B accommodation in accordance with the instructions given by the B&B or the Owners and the provisions of the House Rules or General Terms and Conditions.
The Owners reserve the right to deny guests access to the B&B with immediate effect in case of a violation of the House Rules or General Terms and Conditions or inappropriate behavior, without any refund of the accommodation costs.
The Main Guest is legally liable for any damage caused by him/her or his/her fellow guests to the B&B accommodation or the items therein.
Any damage (damage, loss, missing items, or theft) must be reported immediately by the Guest to the Owners. The Guest shall promptly reimburse the Owners for any repair or replacement costs upon request. If it is subsequently discovered after check-out that items have been left damaged and this was not reported to the owner, the bill for the repair and/or replacement costs will still be issued.
Article 9. Liability
The B&B cannot be held liable for any damage suffered by the Guest or third parties as a result of their stay in the accommodation. The Guest shall indemnify the B&B against any claims in this regard. The B&B is not liable for disruptions in and around the accommodation, such as disruptions and power and water supply outages, technical installations, unannounced or untimely construction and/or roadworks in the vicinity of the B&B.
The B&B is only liable for damage caused by its gross negligence or wilful misconduct.
The Guest must take all reasonable measures to prevent damage, loss or theft of property. This includes properly securing the accommodation during temporary absences. The B&B cannot be held liable in this regard, except as stated in point 2 of this article.
Article 10. Complaints
We strive to make your stay as pleasant as possible. Despite our best efforts, it is still possible that you may have a complaint or comment. In order to resolve it properly, we ask that you report it to us as soon as possible on site, by email or by phone.
Article 11. Privacy
The B&B will treat all personal data provided to it or obtained by it confidentially and will not freely make it available to third parties.
Further explanation of how the B&B handles personal data can be found in the privacy statement on the website, www.saromaja.nl.
Article 12. Final Provision
The general terms and conditions and the agreement between the guests and the B&B are governed by Dutch law.
All disputes shall be settled by the competent court.
If any provision of these general terms and conditions or the underlying Order/Agreement is wholly or partially null and/or invalid and/or unenforceable as a result of any statutory provision, court decision or otherwise, this shall not affect the validity of all other provisions of these general terms and conditions or the underlying Order/Agreement.
If a provision of these general terms and conditions or the underlying Order/Agreement is invalid for a reason as mentioned in the previous paragraph, but would be valid if it had a more limited scope or extent, then this provision shall automatically apply with the most extensive or comprehensive limited scope or extent that is valid.
Without prejudice to the provisions of paragraph 2, the parties may, if they so wish, enter into consultations to agree on new provisions to replace the null or annulled provisions. In doing so, as much as possible, they shall take into account the purpose and intent of the null or annulled provisions.